Karen Minto, BI Worlwide's Head of HR & Development, said, "I felt the offer was very topical for us as we are in the midst of some real growth in the business and are on course for a stretching set of targets and goals in 2017. Going hand in hand with this, the managers have been so busy managing the work and operational perspectives, the people side may have been overlooked, or not running as efficiently as could be. This is confirmed in some of our Best Companies results we are just starting to review."
Peter Freeth of Revelation says, "All too often, companies look externally for knowledge and skills, bringing in consultants and trainers to provide easy answers. However, the most valuable knowledge of all is already within your business, and it's evolving every day as staff interact with customers, solve problems and make business processes more efficient. Getting access to this tacit knowledge means that the whole business can benefit from this ongoing process of learning that always takes place within any organisation, and the skills to do so can easily be learned so that staff don't just know 'what' to do, they also know 'how' to do it successfully."
Revelation's research over the past twelve years shows that the performance of an individual is the result of a unique combination of their attitude, their practical skills and the culture within which they're operating, so part of the Genius at Work modelling process also involves mapping the organisation's culture so that it enables high performance rather than getting in the way.
"One thing that we have consistently found about high performers is that their results are achieved in a counter-intuitive way. They rarely set out to achieve the result that they are recognised for, and so it's understanding these hidden thought processes that is at the heart of the Genius at Work approach.", adds Peter. "When organisations work so hard to develop intellectual property and business processes, it's absolutely vital to protect and develop that knowledge so that it continues to serve as a valuable asset, supporting current and future staff and helping the business to deliver real value to its customers".